Refund and Privacy Policy
Privacy Policy – Collection and Use of Personal Information
At GS4 Lifestyle, we are committed to protecting your personal information and ensuring your privacy is respected. This section outlines how we collect, use, and safeguard your data:
Information We Collect:
Personal details such as name, email address, phone number, and shipping/billing addresses when you place an order or create an account.
Payment details are securely processed through trusted third-party services and are not stored on our systems.
Browsing behaviour, device information, and cookies to enhance your shopping experience.
How We Use Your Information:
To process and deliver your orders efficiently.
To communicate updates about your orders, new products, offers, and promotions.
To improve our website functionality and customer service based on analytics and feedback.
Data Protection Measures:
All personal data is encrypted and stored securely.
Regular security updates and monitoring to protect against unauthorised access.
Limited access to personal data, restricted to essential team members only.
Sharing of Information:
We never sell your personal information.
Data may be shared with trusted partners solely for the purpose of order fulfilment, delivery, or marketing on our behalf, ensuring all third parties adhere to privacy standards.
Returns & Refunds
We want you to be fully satisfied with your purchase.
- Returns accepted within 14 days of delivery
- Items can be returned for sizing issues or if damaged on arrival
- Products must be unused, with original tags and packaging
- £5.99 flat-rate return shipping
- No restocking fees
- Final sale items are not eligible for return or exchange
- Damaged items must be reported within 2–3 business days of receipt
For return requests, contact us at Complaints.gs4lifestyle@gmail.com with your order number and issue.
GS4 LDN
Contact - complaints.gs4@gmail.com