Refund and Privacy Policy

 

Privacy Policy – Collection and Use of Personal Information

At GS4 Lifestyle, we are committed to protecting your personal information and ensuring your privacy is respected. This section outlines how we collect, use, and safeguard your data:

Information We Collect:

Personal details such as name, email address, phone number, and shipping/billing addresses when you place an order or create an account.
Payment details are securely processed through trusted third-party services and are not stored on our systems.
Browsing behaviour, device information, and cookies to enhance your shopping experience.
How We Use Your Information:

To process and deliver your orders efficiently.
To communicate updates about your orders, new products, offers, and promotions.
To improve our website functionality and customer service based on analytics and feedback.
Data Protection Measures:

All personal data is encrypted and stored securely.
Regular security updates and monitoring to protect against unauthorised access.
Limited access to personal data, restricted to essential team members only.
Sharing of Information:

We never sell your personal information.
Data may be shared with trusted partners solely for the purpose of order fulfilment, delivery, or marketing on our behalf, ensuring all third parties adhere to privacy standards.

 Refund Policy:

Thank you for your purchase. We appreciate your business and strive to provide you with the best products and services. Please take a moment to review our refund policy.

As of 27/01/2024, all sales are considered final, and we do not accept returns for any products. This policy is in place to ensure the integrity and quality of our merchandise.

Refund Eligibility: Due to the nature of our products, we cannot accept returns, and all sales are considered final. This includes, but is not limited to, digital downloads, software licenses, and other non-tangible items.

Return Address: In some cases, you may receive a return address as part of our standard order processing. However, please be aware that this address is provided for logistical purposes only and does not imply or guarantee the acceptance of returns. All sales remain final.

Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service within 2-3 business days of receiving your order. We will work with you to address the issue and provide a resolution.

Cancellation Policy: Once an order is placed, it cannot be cancelled. Please review your order carefully before confirming the purchase.

Contact Information: If you have any questions or concerns about our refund policy, please contact our customer service team at Complaints.gs4lifestyle@gmail.com.

Changes to this Policy: We reserve the right to update or modify this refund policy at any time without prior notice. Please check our website for the most current version of our policies.

By making a purchase with us, you acknowledge and agree to abide by this refund policy.

Thank you for your understanding.

GS4 LDN

Contact - complaints.gs4@gmail.com